Please read the following terms carefully before using our services. Each visit to our site, as well as each purchase, means that you have read these terms and agree to them in full. If they are unacceptable to you, please do not use this application.
3D HAB DOOEL Skopje owns the copyright of all content (textual, visual and audio materials, databases and programming code) or is used with the written permission of the copyright holder and the holder of trademark and/or design rights. Any copying, distribution, transmission, publication, linking, deep linking, or otherwise modifying this website without the express written consent of 3D HAB DOOEL Skopje is strictly prohibited. Violation of the general conditions of use may lead to the initiation of civil proceedings and/or prosecution against the perpetrators for infringement of copyright, trademark and rights or the rights of any other form of intellectual property.
3D HAB DOOEL Skopje administers this site from its offices in Skopje, Macedonia. We do not guarantee that the materials and services on this site are appropriate or available for use outside of Macedonia, and access from an area where their content is illegal is prohibited. No use or export, i.e. import, for the purpose of export of materials or services on this site or any other type of copying or adaptation in violation of applicable laws or regulations, including without limitation the export laws and regulations of RS Macedonia. If you decide to access this site outside RS Macedonia, you do so on your own initiative and are considered responsible for compliance with applicable local laws. These terms and conditions are interpreted in accordance with the laws of the Republic of Macedonia and principles for resolving inconsistencies of laws will not be applied.
3D HUB LLC may revise these terms at any time by updating this document. Please visit this page from time to time to review the current terms because they are binding on you as a user. Certain provisions of these terms may be superseded by legal notices and terms only available on certain pages of this site.
Personal data that you forward to the site http://3dhub.mk for the purpose of purchasing products will be treated in accordance with privacy protection laws. Sending or transmitting to or from this site any illegal or offensive material is prohibited.
The links (links) on this site to the sites of independent producers are set up solely for the purpose of making your work easier. If you decide to access any of the third-party websites linked to this site, you do so at your own risk.
3D HAB DOOEL Skopje reserves the right to remove messages that contain material that we consider indecent, defamatory, offensive or otherwise unacceptable.
All information related to the transaction of the buyer – the online store of 3D HUB DOOEL Skopje, http://3dhub.mk, is considered a business secret and is treated in accordance with the legal regulations of the Republic of Macedonia.
- Creating an account
To be able to purchase on our website you must be a registered user. The registration process is very simple and you only need to enter your personal data. In order to start the registration, it is necessary to click on REGISTER, where fields are then opened where you need to enter your data.
The form you fill out during registration is filled out only once, and every next time you log in, it will be on the already created profile.
- Selection of products
On the home page there is a main menu where you can choose to view products by brand category or by product type category. Selecting brands opens a menu with a list of all brands available in the online store. Selecting products opens a menu with sections and the corresponding groups of products that belong to them.
Selecting one of the categories will open a page with available products. On the left side of the page there are filters for filtering products according to: brand, color, type of product, type, size and price. By selecting a particular filter, you turn the corresponding filter on or off. If you have found the products that interest you, you can see additional information about the specific product by clicking on the image. If you do not know which category the product you are interested in belongs to, you can use the search field located at the top of each page. In the field you can enter the product code, brand name, purpose, etc.
By pressing the “ADD TO CART” field, you will be notified that the product is in your cart. It is possible to add the same product to the basket more than once.
- Cart Contents
An overview of all the products you want to buy is possible at any time. With a simple click on the shopping cart icon, in the upper right part of the web page, you open a page showing all the products selected for purchase. You can easily delete products from the basket or increase their number.
- Ordering products from the basket
When you are ready to make a purchase, you only need to click on the “PROCEED TO PAYMENT” button on the page where the basket is located to make the payment. You will be asked to register or log in to your account. When you are ready to make a purchase, you need to select a delivery address and payment method. Then the page for completing the purchase will open. If you have changed your mind about the purchase and want to change something, you can simply click on the “CONTINUE SHOPPING” field. Returning the payment section is done by clicking on the cart icon.
- Confirmation of order receipt
The order is confirmed as a received order, through a message sent to the e-mail address entered by you in the order form. Within 24 to 48 hours you will receive a confirmation of the order and if the product is available you will receive another message informing you that we have finished processing your order. If the product you ordered is not actually available for delivery (for a variety of reasons, such as observed damage, shortness, etc.) you will receive a message informing you that the order has been cancelled. In case of high interest and demand for items in your shopping cart, if the requested item cannot be delivered due to limited stock, you will be contacted by phone.
Payment can be made by VISA EC/MC or Maestro card or in cash.
Every transaction made is subject to authorization (a period during which the money on your account is only reserved and not withdrawn from the card), for the purpose of additional confirmation of the availability of the ordered product. On working days, authorization is carried out from 09:00 to 16:00. During that period you will receive feedback that the sale is closed.
Authorization information for sales after 16:00 on working days is delivered the next working day.
Authorization information for weekends and holidays is delivered on the first business day.
Delivery time is from 2 to 5 working days.
Before delivering the package, the courier from Total Post Logistics will contact you on the phone number written in the order. The buyer is obliged to write in the order a contact telephone number at which he/she will be available until he/she receives the shipment. The courier delivers the package to the specified address of the buyer in the period from 09:00 to 16:00. Please, at the time of delivery, provide a person who will be present to pick up the order at the address you have attached. If the courier fails to find you at the address, then they will contact you again by phone at the number you left when creating the order and you will be able to agree on a new delivery date. If even during the second attempt the courier fails to find you, then the parcel will be returned to us.
In order to successfully process orders, we need the orderer’s first and last name, home address, email address and phone number. With the help of the mentioned data, we can deliver the desired products, as well as inform the buyers about the current status of the order.
On behalf of the company 3D HAB DOOEL Skopje, we undertake to protect the privacy of our Buyers. We collect only the necessary basic data for buyers (users) and data necessary for work and informing users in accordance with business practices in order to provide quality service.
We give buyers a choice, including the ability to decide whether or not they want to unsubscribe from the mailing list.
All customer/user data is strictly kept. 3D HAB DOOEL Skopje is responsible for respecting the principles of privacy protection.
The data you enter during payment or purchase from your payment card are not saved or transmitted through our servers. Transactions are processed through the payment processing system of the bank with which we cooperate – UNI Bank AD Skopje, which is certified for processing transactions. At the moment when you make the payment and enter the data, it is processed through the security protocol of the bank using it and the data from your payment card is not visible to us.
Products are replaced only under the conditions prescribed in the Consumer Protection Law.
In the event of a return of goods or a refund to a customer who previously paid with a payment card, and regardless of the reason for the return, 3D HAB DOOEL Skopje has the obligation to perform the refund exclusively via VISA, EC/MC and Maestro, which means that the bank will refund the funds to the card user’s account at the seller’s request.